Policies

Shipping Policy

Return Policy

Please securely re-pack the items you’re returning and include your name, your order email and detail to us if you want an exchange, a credit on your account or a refund to your credit/debit card or PayPal account. Items returned within 10 days in unused and re-sellable condition qualify for a refund/exchange of the full merchandise amount that you paid. We do not generally refund the return shipping charges unless there is proof of defective merchandise. We do not honor exchanges or refunds for products not purchased from us, even if they happen to be a product that we sell.

If you have any questions about returns or exchanges feel free to email us at service@betulinstore.com

Privacy Policy

We recognize that you value your personal information. This policy will inform you of what type of information we collect, and how you can protect your personal information. We DO NOT sell your information to third parties.Log Files
Like most sites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your internet service provider (ISP), your web browser, the length of your site visit, and which pages you visited on our website.

Cookies and Web Beacons
We use cookies to store some information, and we use third party advertisements on betulinstore.com to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed.

You can chose to disable or turn off our cookies or third-party cookies in your browser settings, or through your preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites.